FREQUENTLY ASKED QUESTIONS
WHAT CHANGES ARE YOU MAKING DUE TO THE STATE OF EMERGENCY FROM COVID-19?
At Bosque Women’s Care, we are taking every precaution to keeping our patients and staff safe.
We also offer phone and video visits for both new and existing patients.
We will be making some temporary changes to office policies to protect everyone’s health.
If you have flu like symptoms (fever, headache, cough, body aches, etc.) we will have to reschedule your appointment
We have increased our normal, rigorous cleaning and disinfection as well as added HEPA filtration. We have reduce patient volume. All staff are screened daily and will be wearing a mask.
A face covering is required to enter the building
HOW DO I MAKE AN APPOINTMENT FOR A PHONE OR VIDEO VISIT?
Some insurances may apply a copay to your telehealth visit.
When you schedule, you will be given a time frame in which the provider will contact you.
WHAT IS YOUR NEW PATIENT PROCEDURE?
New patients can complete their intake over the phone or bring in a completed "New Patient Packet" (available here) with them to their visit. If your first visit will be a phone or video visit, please know we must have your documents before your appointment. Additional information is available here. Please bring any relevant records (ultrasounds, test results, abnormal pap smear results, surgery records) with you if possible. You can also complete a Release of Medical Records form, but sometimes those can take a long time to be processed from other facilities.
All patients need to bring in photo ID, their insurance card, and their co-pay.
New patients should arrive no later than 10 minutes after their scheduled "check-in time" or they may need to be rescheduled.
WHAT SERVICES DO YOU OFFER?
We offer full-scope women's wellness including well-woman care from adolescence to post-menopause. We can prescribe and place all forms of birth control including birth control pills, the patch, vaginal ring, Nexplanon (implantable birth control), Mirena, Liletta, and Paragard IUDs, and surgical and non-surgical permanent birth control.
We offer more options for the treatment of fibroids than any other gynecology office in the state, including hormonal and non-hormonal medication, endometrial ablation (Novasure), Myosure myomectomy, surgical myomectomy, Acessa radiofrequency ablation, clinical trials, hysterectomy and access to uterine fibroid embolization.
WHAT IS YOUR CANCELLATION POLICY?
We understand there are times you must miss an appointment due to emergencies or other obligations. However, when you do not call to cancel an appointment, you may be preventing another patient from getting much needed treatment. Conversely, the situation may arise where another patient fails to cancel and we are unable to schedule you for a visit because the schedule seems "full".
If an appointment is not cancelled with 24 hours advance notice, you will be charged a $50 fee. This will not be covered by your insurance.
If you arrive 10 minutes or more past your appointment time, we may ask you to reschedule. This is to keep other patients on time. New patients should arrive no later than 10 minutes after their scheduled "check-in time" or they may need to be rescheduled.
Due to the large block of time needed for surgery, if a surgery is not cancelled at least 14 days in advance, you will be charged a fee of $100.
HOW OFTEN DO I NEED A PAP SMEAR?
The newest guidelines recommend pap smears starting at age 21 for sexually active women and HPV testing starting at age 30. Most of the time, paps should be done every three years, unless you have new risk factors. Many women can stop getting paps after a hysterectomy with removal of the cervix or after age 65. The pap is only one test offered during the annual wellness exam and we recommend you be seen every year for a checkup.
WHAT SHOULD I DO IF I THINK I HAVE A VAGINAL INFECTION OR UTI?
Please call the office for an appointment. We can usually accommodate same-day appointments for these kind of problems.
NEW PATIENT INFORMATION
We are so glad you have decided to make us part of your healthcare team!
At Bosque Women's Care, we provide our patients with access to state-of-the-art facilities along with the most experienced and dedicated healthcare professionals. In 2010, Bosque Women's Care opened its doors to patients in the city of Albuquerque. Since then, our mission has been to provide quality care in a safe environment — earning us a reputation as the best Women's Health Clinic in the area.
Before your first visit, we will ask you to complete intake paperwork. This includes information on your past medical issues, medications, etc.
We need this information to provide you the best care. The government and your insurance company require us to have all of it.
Regardless if your first visit with us is You can complete this paperwork ahead of time and email or fax it to us to simplify your visit.
NEW PATIENT OFFICE VISITS
We can't wait to meet you!
copy of your insurance card or cards
legal ID (driver's license, etc)
pertinent records (ultrasounds, operative notes, pap results, etc)
Completed paperwork and records can be faxed to 505-847-4945 or emailed. You can also bring them to your visit or we can have you complete them when you arrive. If you have any questions at all, please call the office at 505-847-4100.
If you don't have a scanner or fax available, there are several apps you can download on your phone or tablet to create and send a pdf document.